Originally a web site detailing "On The Web Antiques", Jim and Crystal are closing down the Online Trader's Web Alliance.

OTWA was originally Jim and Crystal's site, then Scott Samuel "bought it" as part of Honesty, then Andale owned it to support their (cough) customer service (cough) message area, and then Munjal "gave" it back to Jim and Crystal to own, run, and support in their own way. Crystal recently went back to work for Andale for some, unknown, crazy reason. 

Andale has its own customer service oriented message area here. Any potential new customers should browse these posts, and form an opinion about Andale's service.

http://www.otwa.com/community/showthread.php?t=31605 

From The Ross Board:
http://p102.ezboard.com/fross98289ross.showMessage?topicID=4067.topic