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Author Topic: eBay actually "improves" its customer service  (Read 2659 times)

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Sneaky

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eBay actually "improves" its customer service
« on: April 26, 2002, 04:34:45 PM »

by removing its safeharbor response email system.

Quote
eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds to questions about suspicious activity on the site or specific fraud complaints. Instead, eBay will direct members to an online form, which categorizes their problems and links to related help pages.


http://www.msnbc.com/news/743869.asp                    
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Buffalo

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eBay actually "improves" its customer service
« Reply #1 on: April 29, 2002, 02:39:41 PM »

More good news!                    
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