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Archive for 2005

Lose customers, feedback, and money in December, but win an ipod!

by David on Dec.15, 2005, under E-commerce

Andale.com has been having problems with checkout, images, counters, double billing, and assigning winning bidders to the wrong items for 2 months now, but it has decided to launch a contest to get their customers, that are still too ignorant to move on to a better auction management platform, the holiday spirit.



The front page of Andale no longer displays that link to the community forums (http://community.andale.com) where all the complaints customer complaints are still being logged, but it now fashions a fancy new contest where a seller that uses Andale services can win an iPod!



Here are the details to win an iPod in December.



http://corp.andale.com/x-ipod.html


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User wants Bidchaser to quit spamming him!

by David on Nov.23, 2005, under E-commerce

KNOCK IT OFF WITH THE EMAILS is the title of this message from a user to Leo Cunha, owner and consistent spammer apologist for Bidchaser.

Its not Leo’s fault though, it was just an accident that this user received 3000 emails!

http://bidchaser.com/forums/viewtopic.php?t=1169


Hello,

We have shut off the relisting messaging on the new end-of-auction/relist processor. I apologize to the members who got flooded with the relist emails.

We had staff working on the process over the weekend, and although the new system is working very well compared to the old one, there was a misunderstanding on when to send/not send confirmation emails. That has been cleared, and has stopped. The new EOA (End Of Auction) Processor checks every 15 minutes, and updates and closed bids, relists, etc, including automatic relists.

We are now gettting ready to implement the new counter processor, as well as continue a clean-up of the imaging system, where some of our older auction and store items did not have their pictures processed completely.

I expect that the complete migration to the 2.0 code will be completed within the next 5 to 10 days.

Many thanks,

Leo Cunha
Webmaster, Bidchaser.com

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Bidchaser Founder Himself Admits SPAM Designation

by David on Nov.11, 2005, under E-commerce

A poor user of Bidchaser.com (known and documented spammer) wants to know why his end of auction emails aren’t going out to his customers.

The CEO, Leo Cunha, admits that some ISP’s are marking outgoing bidcahser mail as spam. Wonder why that could be?


According to our logs, the emails are going out. We have found out that some services either block some of our outgoing mail, or send them to the “spam” folder, which many people clear without looking at.

I am getting an estimate on adding a link to the closed auctions section, so if an auction or item has sold, the buyer information can be retrieved easily. Will let you know as soon as that is available.

In the meantime, I will research these auctions and provide you with the contact info.

Thanks

Leo

http://bidchaser.com/forums/viewtopic.php?t=1153
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