At this point, anybody using Andale has been warned enough. Too many times have customers been screwed over by this company, without adequate support or refunds, the latest fiasco “should” be the final straw for ANY customer.
Andale in a nose dive
Former employee says:
I wish I had a nickel for every person I told NOT to use Andale years ago, about the Freedom debacle,m and how much it cost me, how I had the VP of Customer Service crying, how Munjal offered us $25 in Listing Fees after a week of downtime from hacker attacks (more commonly known as DOS attacks).
This can happen to any company, but for some reason, there is no redundancy plan with these folks because they are broke ass, both financially and technically. And don’t count on your refunds any time soon.
What a Cluster
Here is what I think about Andale….
Again, Crystal is crazy enough to go back to work for them, but all she does is push some papers around
They can’t even figure out in the thread if what billing told them is correct or not.
Here’s the Auctionbytes article on the widespread outage. I seriously doubt it was caused by Oracle or eBay as they claim.
Here’s the status on the outage:
An Updated Message from Andale