Sounds like Vendio is starting to really integrate Andale into its operations, at least Andale’s strongest points, misleading and inaccurate information! Vendio used to be right up there with Market Works and InkFrog in terms of quality eBay vendors, but since they’ve acquired Andale, I can’t recommend them anymore.
In its "study"—and we’re quoting that term because that’s what Vendio called it!—Vendio picked out a dozen or so popular consumer electronics products (list below) and then used its Dealio shopping comparison toolbar to ferret out the lowest prices available from online merchants. The Dealio toolbar claims to be able to rummage through reported inventories from more than 100,000 online merchants an eBay sellers for availability and pricing information. Vendio then called up five offline retailers—including some large consumer electronics chains—and averaged their prices for the same goods to come up with an "offline" price.
Vendio’s conclusion? For popular consumer electronics items, consumers pay average of 44.2 percent more at local retail outlines than they do online. Vendio’s caveats? The prices looked up via Dealio including sales tax and shipping and handling, while brick-and-mortar prices only include an 8.25 percent California sales tax.
http://news.digitaltrends.com/article11618.html
Chouteau conceded that the survey compared "apples and oranges" somewhat because it compared the "average" offline prices with the "lowest" online prices. And he noted that bricks-and-mortar stores often can feature very low prices in promotions and in Sunday circulars, for instance.
http://www.informationweek.com/internet/showArticle.jhtml?articleID=193402588
Andale.com has been having problems with checkout, images, counters, double billing, and assigning winning bidders to the wrong items for 2 months now, but it has decided to launch a contest to get their customers, that are still too ignorant to move on to a better auction management platform, the holiday spirit.
The front page of Andale no longer displays that link to the community forums (http://community.andale.com) where all the complaints customer complaints are still being logged, but it now fashions a fancy new contest where a seller that uses Andale services can win an iPod!
Here are the details to win an iPod in December.
http://corp.andale.com/x-ipod.html
At this point, anybody using Andale has been warned enough. Too many times have customers been screwed over by this company, without adequate support or refunds, the latest fiasco “should” be the final straw for ANY customer.
Former employee says:
I wish I had a nickel for every person I told NOT to use Andale years ago, about the Freedom debacle,m and how much it cost me, how I had the VP of Customer Service crying, how Munjal offered us $25 in Listing Fees after a week of downtime from hacker attacks (more commonly known as DOS attacks).
This can happen to any company, but for some reason, there is no redundancy plan with these folks because they are broke ass, both financially and technically. And don’t count on your refunds any time soon.
What a Cluster
Here is what I think about Andale….
Good ridens
Again, Crystal is crazy enough to go back to work for them, but all she does is push some papers around
They can’t even figure out in the thread if what billing told them is correct or not.
Here’s the Auctionbytes article on the widespread outage. I seriously doubt it was caused by Oracle or eBay as they claim.
Here’s the status on the outage: Continue reading »
An Updated Message from Andale
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